Ratings & Reviews

Overall Rating

4
(174 reviews)
93.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Debra S. - |Recommended: YesLove living here. — Quiet, friendly, comfortable. Very helpful and kind staff.
submitted by Dean S. - |Recommended: YesProperty is clean, comfortable, and generally friendly, although service has declined in the past year. — I would recommend the Madison, especially the new building. The old building is dark, and dreary, and lacking of attention because the focus of staff is entirely on the newer property. Staff don't alway enforce rules with BBQs - creating a fire hazard in the older building.
submitted by Justine G. - |Recommended: YesEverything is great. Immediate response to service request and accommodating staff. — Pleasant
submitted by Elisabeth S. - |Recommended: YesIt's a great place to live — The Madison at Ballston Station is wonderful. It is by far my favorite apartment complex so far. The staff is very friendly and helpful, the gym is a little small but it does the job, parking can be a little hard to find on the street but you do have the option of paying for building parking (I personally think that the price to pay for build parking is too expensive and there isn't a discount if you want to parking spaces), and there are very few times I see bugs. Overall I would highly recommend living here. It is for the most part a quite and beautiful place to live!
submitted by Tracy H. - |Recommended: NoI'm really not happy with my apartment — At this moment I would not tell them anything
submitted by Brooke W. - |Recommended: YesIt's okay — The contruction outside is awful but that is the only complaint and too far from the metro for the price. I'm glad you towed those that don't have stickers- there was hardly any parking.
submitted by Rawles W. - |Recommended: YesGreat Staff, and nice neighbors — How nice everyone is along with the amenities.
submitted by Ivan A. - |Recommended: YesGreat service, great partnership, nice community — Move-in would be your best decision.
submitted by Justin E. - |Recommended: YesAmazing building, amazing staff, great location. — I really enjoy living at the Madison. The staff are extremely nice and helpful. The building is new and impressive. Reasonably close to the metro and comes at a great price as well.
response from property -Thanks for the great review!
submitted by Patrick P. - |Recommended: YesLove the location and amenities, but the neighbors are noisy. — So convenient to everything in Ballston/Arlington.
submitted by Erin B. - |Recommended: YesNot quite "at Ballston Station", but good enough. — It's a beautiful well-maintained building that trades convenience to the Metro for huge living spaces with great amenities. Very nice concierge and leasing staff. The immediate neighborhood is fairly quiet - lots of ambulances next door at the senior living center. Convenient to 50 and 66. Maintenance staff is very quick and thorough. Neverending construction out front - 7am to 6pm 6 days a week, which gets old fast. Plenty of parking inside and out. Walls can be a little thin sometimes - can definitely hear the dogs next door and the people above.
submitted by Elizabeth M. - |Recommended: YesIts ok — The building is nice, convenient location, I love the parking garage. But I can't say that the front office is very responsive if you have an issue. I'm not talking about packages or maintenance requests, but issues with sound/neighbors.
submitted by Alexandra W. - |Recommended: YesClean, modern affordable — Comfortable, friendly good service.
submitted by Justin E. - |Recommended: YesRecently moved here and love it! — I moved to The Madison about a two weeks ago. My experience here thus far has been amazing. The staff is great, freight and loading dock facilities were extremely efficient, maintenance requests have been punctual. Definitely one of the best places I have lived in the Northern Virginia area.
submitted by Kerry S. - |Recommended: NoCould be better — I would tell them that the staff is wonderful. I would also tell them that the building smells like animal urine in most hallways, elevators and upon entering the building. House keeping tries to keep up with the work, but residents are not. I would tell them to assure the carpet in your unit is replaced, not just steam cleaned, as they don't vacuum prior to cleaning. The location is great! Close to parks, metro and restaurants. But I would not have rented if I could do it over.
response from property -Thanks for your feedback, we are always trying to make our communities a better place to live and your feedback helps us do that.