Ratings & Reviews

Overall Rating

5
(62 reviews)
98.4% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by ARMANDO C. - |Recommended: YesArmando Contreras — Great place to live
response from property -Armando, We appreciate the 5-star review and your taking the time to share your thoughts about The Madison. We're so glad to hear that you love your home with us. We look forward to seeing you around the community. Regards- Karen K
submitted by Anish S. - |Recommended: YesGreat place — The best part is the safety and proximity to Ballston station. Every door is secured via fob. Packages are also stored safely. Home and features are great.
response from property -Anish, We really appreciate the 5-star rating and your taking the time to review The Madison. We are so glad that you are enjoying your home with us and hope that you'll make it your home for years to come. Regards- Karen K
submitted by Jake F. - |Recommended: YesReview — Just moved in, love it here so far.
response from property -Jake, Thank you for the 5-Star rating and for taking the time to share your thoughts about The Madison. We're glad to hear that you're loving your home with us and look forward to seeing you around the community! Regards- Karen K
submitted by Shannon J. - |Recommended: YesQuality Customer Service and Care — I just renewed and due to family circumstances beyond my control, Mariana was my voice and helped me get transferred into my new place prior to me having to depart for an extended period of time. When I say that I am BEYOND grateful, I mean every word. If you want a complex that cares about its tenants, The Madison at Ballston Station is for you. Yes, there may be cheaper properties but at this point, customer service trumps pricing. Everyone does not have the same experience but my experience has been nothing short of wonderful. I am still attending to family matters and I feel comfort in knowing that I have a safe home to return to. Every need has been met and I love the new tactics they have implemented to build a strong networking community. I am here to stay until I can't stay any longer. 😀
response from property -Shannon, Thank you for the 5-Star rating and for taking the time to share your thoughts about The Madison. We appreciate the kind words about the community and Mariana! We will make sure that she see is aware! We look forward to seeing you around the community. Regards- Karen K
submitted by Brendan C. - |Recommended: YesOverall a great building to live in — It is a great place to live and with great facilities.
response from property -Brendan, Thank you for taking the time to share your thoughts on The Madison. We're so glad to hear that you are happy in your home and look forward to seeing you around the community. Regards- Karen K
submitted by Ashly L. - |Recommended: YesGreat First Place — This was my first apartment and from move in to move out it has been a great experience. The staff is very friendly and helpful. The common areas are very clean and useful. I neverrrr heard my neighbors and as a 20-something young women, I often had parties and received no noise complains. It is in a GREAT location if you like to go out in DC. There is always street parking for guest. Only a few downsides The pool hours were weird that had to do with COVID and the lifeguarding company . The renewal amount was higher than expected, and the elevators didn't always work. I really loved my experience here and if it wasn't for money issues, I would be staying.
response from property -Ashly, thank you for the 5-Star rating and for thoroughly reviewing your experience at The Madison at Ballston Station! We are so happy that you have enjoyed your time at The Madison and all that comes with it, including the convenient location and our awesome team. We apologize for any inconvenience caused by our elevators being down. We wish you the best in your future endeavors! - Tiana G.
submitted by Dandara S. - |Recommended: YesBeautiful — great
response from property -Dandara, thank you for the 5-Star rating and for taking the time to review The Madison at Ballston Station! We appreciate your feedback, and we look forward to seeing you around the community for a long time to come! - Tiana G.
submitted by Abhirup C. - |Recommended: YesLittle expensive but a great place to live — Excellent place to live in the Ballston area
submitted by Daniel P. - |Recommended: YesAwesome place to live. — Great Place to live
submitted by Zachary A. - |Recommended: YesSchedule of events — Easier access to pool schedules when it is open would be helpful
response from property -Zachary, thank you for taking the time to review The Madison at Ballston Station. We appreciate your feedback. We apologize for the pool schedule this past summer. Due to the region-wide lifeguard shortage, we were often receiving the schedule last minute and tried to get the information out as quickly as possible. If there's anything we can be of more assistance with, please do not hesitate to reach out to our team. We look forward to your continued residence. - Tiana G.
submitted by Robert J. - |Recommended: YesAmazing Experience — Very clean and friendly environment, very responsive maintenance, overall great experience
response from property -Robert, thank you for the 4-star rating and for sharing your thoughts on The Madison at Ballston Station. We are so happy to hear that you had an overall great experience with our community! We look forward to seeing you around the community. - Tiana G.
submitted by Daniel E. - |Recommended: YesQuiet clean and comfortable living for children and dog friendly family living — conveniently located near the train and bus station, clean residential neighborhood.
response from property -Daniel, thank you for taking the time to share your thoughts on The Madison at Ballston Station. We are happy to hear that you are enjoying the convenient location of your home. We look forward to seeing you around the community! - Tiana G.
submitted by Lukasz T. - |Recommended: YesBest bang for your buck in Ballston — My fiancé and I had an incredible experience living at the Madison at Ballston Station. The apartments are huge, clean, and comfy The leasing office and management are always timely and super helpful, and the community atmosphere is second to none. The only areas for improvement that we experienced were 1 the shower drains clog easily and 2 fire alarms force all residents to vacate their apartment. I would strongly recommend that anyone looking to live in the DMV give this place a shot
response from property -Lukasz, thank you for the 5-Star rating and for sharing your thorough review with us! We are so thrilled to hear how much you enjoyed your time with us. If you are ever in the area, stop by and say 'hello'! Best of luck in your future. - Tiana G.
submitted by Karthik S. - |Recommended: YesGood — Good
submitted by Dustin M. - |Recommended: YesNo Complaints. — Great Neighborhood, close to the metro, walking trails, and retail shops of Ballston Claredon.