Ratings & Reviews

Overall Rating

4
(144 reviews)
91.7% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Angel B. - |Recommended: YesSafe and Secure — Beautiful property, I feel safe and secure here. The staff is warm and welcoming.
response from property -Angel, Thank you for sharing your kind words. We're glad to hear that you are as happy at Madison at Ballston Station as we are! We hope you will be with us for a long time to come. Regards- Karen K
submitted by James D. - |Recommended: YesHighly, highly recommend — I highly recommend the Madison to anyone. I have lived here for four months and I have loved every part of it. First of all, it is located in a nice and safe area of Arlington. The grounds are beautiful. It feel secluded even though it's close to the city. The buildings are new and lovely. The apartments themselves are beautiful. It has every amenity the average person could want. The staff are very nice and helpful. The maintenance is incredible they always respond to any problem promptly. I could go on and on. It's a wonderful place to live and I couldn't imagine living anywhere else.
response from property -James, Thank you so much for taking the time to share your impression of The Madison at Ballston Station. We truly appreciate it and are so glad to hear that you are happy in your new home. Please know that we are always here in the event that you need something and we look forward to having you live with us for a long time to come. Regards- Karen K
submitted by Jarvas M. - |Recommended: YesClean and Nice — Apartments are nice and good location.
response from property -Jarvis, Thank you for sharing your thoughts about The Madison. We are glad that you are enjoying your apartment as well as The Madison's convenient location. We look forward to having you as a resident for a long time to come. Regards- Karen K
submitted by Lindsey M. - |Recommended: YesLOVE This Community — Apartments are modern, spacious in a great location. The staff are service-minded, friendly very helpful.
response from property -LIndsey, Thank you so much for taking the time to submit this review. We appreciate the kind words and are always here to help if you need us. We look forward to having you stay with us for a long time to come. Regards- Karen K
submitted by Stephanie M. - |Recommended: YesGreat Community — Nice area with welcoming staff and quiet community.
response from property -Stephanie, thank you for the awesome review! We're glad you are enjoying the community and area. Our staff does their best to be attentive to the needs of our residents and we're always happy to help wherever we can, so don't hesitate to keep reaching out if anything ever comes up. We're honored to receive the 5 stars and have you as a resident! Best, Justine Y.
submitted by Elena L. - |Recommended: YesQuiet Place to Live Near the City — This is a nice place to live if you would like to be close to city activities, but still have a residential feel. It's very dog friendly with Lubber Park a short walk away, and plenty of neighborhood roads to stroll through. The building itself is fairly quiet and I only hear things coming from the hallway occasionally. While I haven't experienced a big community feel in the building, my neighbors have been very kind and have helped me out when I accidentally left something outside my apartment door. I had some minor issues when I first moved in with things not being as clean as they should and lights not working, but my leasing agent worked with me to get these things fixed after I moved in. The only other issue I have experienced is my welcome mat being stolen, but really a minor thing. This is a family friendly community and I recommend it if you are looking for a quiet place to live outside the city.
response from property -Elena, thank you for your review. Our team is so happy to hear that our community amenities and convenient location are the perfect fit for you. We hope you continue to enjoy your time here! Please do not hesitate to reach out to us should you need anything in the future. As you know we are happy to help! Best, Justine Y.
submitted by Scott A. - |Recommended: YesGreat experience — The staff and The Madison Ballston Station made move in day infinitely better. Thank you
response from property -Scott, We're honored to earn a high rating from you and appreciate your review. We hope you continue to settle in nicely and are always here to lend a helping hand. Thanks for sharing with us! Best, Justine Y.
submitted by Diana J. - |Recommended: Yes4 5 Property — I've been living here for 8 months now and have overall had a great experience here. Pros -Friendly staff. From the leasing staff to the concierge to the maintenance staff and cleaning crew. - When they tell you that any maintenance tickets will be resolved promptly, its true. Any non-emergency items are handled within 24-48 business hours - I use the parking garage and there is always plenty of spots available. If you are not inclined to pay the parking fee there is a good amount of parking available on the surrounding streets, not so much directly next to the building complex. - The apartment is very clean upon move in - Competitively priced for what you're getting in the area Cons - My apartment is near two entrances on the first floor. The door leading from the staircase to the hallway is rather heavy and always slams shut behind you. This echos and can be heard from within the apartment. Many people come in and out especially on the first floor. A simple fix to this would be to adjust the speed on the closer of the door so it does not swing so rapidly. I've walked around to other entrances and those doors do not slam nearly as loud as the one directly adjacent to my apartment. At this point its something I have gotten used to but it is worth noting - The fire alarm in the dining room kitchen is super sensitive. If you like to cook with cast irons, expect your fire alarm to go off frequently. There is no exhaust vent. There is a vent which pushes the smoke up and away from the stove but in the direction of the fire alarm and towards the living room.
response from property -Diana, thank you for sharing your thoughts and feedback with us. It's greatly appreciated. We're thrilled to hear that you've had an enjoyable experience overall at our community. It's good to know that what we are doing is working! We're so glad to have you here! Best, Justine Y.
submitted by Casimir W. - |Recommended: YesVery nice, well maintained. — I would recommend to a friend.
response from property -Hi Casimir, Thank you so much for the 5-Star review and for taking the time to write one. It's appreciate greatly! We're thrilled to know that you would recommend us to a friend. We have a great referral bonus so make sure if a friend comes to put you down as the referral!! Please let us know if there is anything we can do in the future. Best, Justine Y.
submitted by Diane W. - |Recommended: YesAwesome Place to Live — I have absolutely nothing negative to say about Madison at Ballston Station I have lived here for almost 2 years and have had nothing but positive experiences. The staff are very professional and helpful. My neighbors are friendly and actually seem like family . I would highly recommend living here
response from property -Hi Diane, We're so delighted to know that you've been enjoying your time with us. We appreciate the 5-Star review and for taking the time to write one. Our team strives to provide the highest quality service for all our residents, and we promise to keep up the good work. Our team is here to help, so please do not hesitate to reach out if you need anything. Best, Justine Y.
submitted by Brittanne G. - |Recommended: YesBeautiful and safe property, highly recommend — We have loved living here so far The leasing staff has been so accommodating, friendly and personable - especially Mary who is amazing Even weeks after moving in, I was walking past the office and she remembered who I was and even my dog's name. I have never lived somewhere where the leasing office has cared SO much The apartment itself is great with updated appliances, new carpet in the carpeted areas, granite counters, and tile in the kitchen and bathroom. We have not had any issues so far and absolutely no complaints
response from property -Hi Brittanne, Your kind review warms our hearts, and we're so grateful to know that our team has succeeded in ensuring your satisfaction! Thanks for taking a moment to highlight all your favorite features of Madison at Ballston. We're grateful to have you and your pup here and look forward to the many moments we have to serve you! Best, Justine Y.
submitted by Andrew C. - |Recommended: YesExcellent, good value for cost — The parking is a tad expensive for being a 15-20 minute walk to the metro, but overall it's a great complex
response from property -Thank you so much for the 5 stars Andrew and for sharing your feedback with us. We are happy to hear that overall you are really enjoying your home at the Madison at Ballston Station. If there is anything we can do to enhance your experience, please let us know.
submitted by Robert M. - |Recommended: YesGreat location, Fios 1000mbit — If you need great internet at a good property, this is a great choice. FIOS to the unit, full 1000 1000 available.
response from property -Hi Robert, Thank you for taking the time to leave us a review! We are so happy to hear that you are enjoying our community. Please don't hesitate to reach out if there is ever anything you need. We are happy to help! Sincerely, Ashleigh N.
submitted by Luke S. - |Recommended: YesWe made a great choice picking Madison at Ballston Station — Diamond in the rough, when you look at the general location to downtown Ballston and other necessities i.e. grocery story, pharmacy etc. Checked all the boxes for us and very accommodating, great location, size, amenities for a great price
response from property -Hi Luke, Thank you so much for awesome review! We are so glad that you found everything you were looking for here at the Meridian at Ballston! If there is ever anything you need, please let us know. Sincerely, Ashleigh N.
submitted by Michael R. - |Recommended: YesGreat Property Questionable parking garage — The property is a very nice property but if you have a standard size car or standard size SUV, you may want to consider renting somewhere else. The parking spaces in the garage are narrow.
response from property -Hi Michael, Thank you for the positive review and for sharing your feedback with us. We want you to know that we take your feedback seriously and we will evaluate to see if there are any changes we can implement. We are always looking for ways to improve our community and your feedback definitely helps us achieve that goal. We appreciate you choosing The Madison at Ballston Station for your home, please do not hesitate to reach out if there are any other ways we can improve our services. Sincerely, Ashleigh N.