Adequate|Recommended: YesLiving here is fine. There has been a noticeable decline in the helpfulness and professionalism of the staff over the last year. But that is only frustrating when there are issues that need to be addressed requiring interaction with them, which are thankfully few and far between.
Clean, responsive and friendly staff, quiet living, indoor parking, great resident parties|Recommended: YesIt is clean The staff is responsive The staff is very friendly It is quiet Indoor parking is excellent I like the theme parties for the residents. Thank you for holding them
Overall Experience|Recommended: YesI lived at the Madison for 3 years and really enjoyed my time living there. The staff is tremendous and is always there to answer your questions. Any maintenance requests I had were fixed within 24-hours, which was great. The grounds are clean and the coffee machine is a great plus. It is new construction, so it can get a bit noisy since the walls are a little thin, but even when I had issues, the staff worked to make sure that I was comfortable in my apartment. A great experience overall that I would recommend.
Thank you for taking the time to submit a review of our community. We appreciate the five star rating! We strive to provide the best customer service possible to ensure an enjoyable experience for our residents and are happy to hear that we are meeting your expectations. We are so happy to hear that you enjoy calling the Madison home!
Great space with all the amenities and a nice location.|Recommended: YesThe Madison at Ballston Station is a very nice place to live. It is a nice location where you are still walking distance from everything in Ballson, without being smack dab in all the commotion. It has all the amenities you would want from an apartment community with a great apartment layout. Can get slightly noisy at times with kids running the halls, but neighbors are all courtesy. I am very happy with my decision to move here.
Very Comfortable|Recommended: YesNice Space
Apartment Review|Recommended: NoNice place, more expensive than other places of this age in the area. I have been here over three years, without issues. I stay here one week a month. All of the sudden, recently, I have had the apartment management slide a letter under my door, and also another time had someone in management come to my door accusing me of making noise at all hours of the night, based on someone below me. I live alone, have no pets, no parties, all I do is work here, and just because the people under me get three weeks of silence and one week they might here me walking across the floor or running the dishwasher, it was obvious that management believed them. Have they been there as long as I have The apartments are not soundproof - I hear neighbors all of the time, but I have never complained about anyone or anything here. We live in an apartment building, not in a house. When I am at home in my house in Colorado, I hear nothing, so when I come here for one week a month, all I hear are neighbor's kids, kids visiting parents on weekends running through the hall, dogs barking, water running, people moving in and out, music, doors slamming. In the summer, it isn't even enjoyable to go to the pool anymore with twenty something year olds that hang out together, drink at the pool, talk loudly and swear loudly with kids there. It is an apartment, I expect that. However, for the amount of money I pay for a studio apartment, and getting harassed about making too much noise, I would not recommend this place, which I would have done, previous to this year.
Thank you very much for taking the time to submit a review of our community and for sharing your concerns with us. We understand your concerns and apologize for the inconvenience the complaints have caused. Our property manager would like the opportunity to speak with you further regarding your concerns to see if we can mend our relationship and formulate a resolution. Please contact him at your earliest opportunity at 703-527-4040.
Great place to live.|Recommended: YesExcellent location, clean facility and excellent staff. Great amenities
Outstanding maintenance staff |Recommended: YesThe maintenance has been incredible during the historical snow storm. The sidewalks and apartment entrances have been cleared throughout the storm for the residents and pets to enjoy the snow. Well done Madison staff
Nice Community to Live In|Recommended: YesFirst I want to say it is a nice community to live. They have many fun events during the year to create a nice social environment for the residents. I do have a few problems with the building. The biggest issue I have that can be very annoying is you can hear all noises from neighbors above and below. Most annoying when they have a dog that barks all the time. Another issue which is strange is that the water coming into the apartment creates an orange residue that has to be cleaned often in the shower and toilets. I am not sure what causes this, but it is a little concerning as to the quality of the water. I have never seen this in any apartment building I have lived in before. Lastly, the building tends to shake and rattle when construction vehicles or large trucks drive near it.
A great place to live with a friendly staff|Recommended: YesI would say that people like Angie and Dominique and everyone really, treat the residents like a family. That makes it a cut above other communities. The apartments are well appointed with nice fixtures and appliances, well maintained, and when maintenance is needed it is highly responsive. Plus, the layouts of the apartments are unique. The guest suite is also a very nice feature.
Thank you for taking the time to submit a review. We strive to provide the best customer service possible to ensure an enjoyable experience for our residents and are happy to hear that we are meeting your expectations. We are elated to hear that you enjoy calling the Madison home!
Great place to live in Arlington, VA|Recommended: YesI have absolutely loved living at the Madison. It is such a clean, beautiful, and safe apartment complex and I couldn't have asked for anything more when renting an apartment. The only reason I took off stars was because I can hear EVERYTHING my upstairs neighbors do - where they walk, what they say, what they do in the bedroom, etc. Also, because we had wood floors we are on the 1st floor our apartment in itself echos a ton. So I am woken up many times at night from my roommate doing things in the kitchen. I'm sure the apartments with carpet have better sound insulation, however if I was going to live here again next year I definitely wouldn't live on the 1st floor. Other than that it is really a great place. I have had no complaints so far other than the one above , the staff is extremely nice, and I love coming home at the end of the day. Thanks Madison Ballston Station
Thank you for taking the time to submit a review. We are happy to hear that you enjoy calling the Madison home. We understand your frustration and sincerely apologize for the inconvenience. Our property manager would like to discuss your concerns further to see if we can find a solution that meets your needs. Please contact him at 703-527-4040 at your earliest opportunity.
Overall, a good place to live|Recommended: YesStaff is friendly, apartments are nice, but the coffee machine locks down at 2pm.
So far so good|Recommended: YesIf there was one thing i would change it is the pool being closed on Mondays. Monday is a great day to get home from work in the summer time and sit by the pool to relax. If the pool has to be closed for cleaning Tuesday would be a better day.
Excellent apartment complex|Recommended: YesWe are in our second year at the Madison and have really enjoyed our time in 337B. The staff, amenities, apartment itself, and surrounding area are top-notch. Sadly, we will probably have to leave if when our rent is raised upon lease renewal in June 2016.